Delivering a Best-in-Class Customer Experience – Together
Providing a best-in-class customer experience is FTD’s top priority. But it starts with an approach that involves so much more. It takes... Read More
Delivering a Quality Product Every Time
Customer satisfaction is a major priority for FTD and as a small business owner, it is for you too. If a consumer... Read More
Floral Care and Handling Tips to Boost Your Bottom Line
On May 22, FTD hosted “Floral Care & Handling Tips to Boost Your Bottom Line,” a live webinar presented by Steve Daum,... Read More
10 Tips for Mother’s Day Success
With Mother’s Day less than a month away, it’s time to ensure your shop is positioned for success. Below, you’ll find 10... Read More
Deliver a High-Quality
Valentine’s Day
With less than a week to go until Valentine’s Day, it’s all hands on deck! We quizzed our Florist Quality team on... Read More
New Year, New Business Goals
The beginning of a new year is the perfect opportunity to evaluate the previous year’s success and set goals for the year... Read More
Grow Customer Satisfaction with Delivery Confirmations
Is your shop offering real-time delivery confirmations? If not, you might be shortchanging your business. According to an FTD.com survey, delivery confirmations... Read More
Building a Better Business at
FTD Boot Camp
It’s FTD Boot Camp season! Our first Boot Camp of the year was held at FTD Headquarters in Downers Grove, Illinois, from... Read More
Quality Considerations for Mother’s Day
We all grow up trying not to disappoint our moms. The following quality tips can help you avoid disappointing mothers (whether it’s... Read More
