How to Create a Service Culture that Sells
In Part 2 of FTD’s education webinar series focusing on growing your business through customer service, Bob Negen, co-founder of WhizBang! Retail... Read More
The Customer Experience: Climbing the Customer Service Pyramid
In a recent presentation to FTD Florists called “The Customer Experience: Climbing the Customer Service Pyramid,” retail expert, author, speaker, training coach,... Read More
