Introducing Mercury HQ, Our Newest Technology Platform

Wouldn’t it be nice if you could monitor incoming orders, deliveries, and tasks of your business right from your phone, tablet, or computer, no matter where you are? Welcome to Mercury HQ, FTD’s newest platform that allows you to do just that! Mercury HQ is a shop management platform that allows you to conveniently manage your business anywhere, without any tech savviness required.

How does Mercury HQ help manage my business?

Mercury HQ offers real-time synching of your shop operations and orders for access wherever life takes you. The interactive dashboard is arranged in a visually convenient way that allows you to seamlessly manage orders, transactions, deliveries, requests, and more. Your dashboard clearly lays out information on orders that need action taken, status and progress on the current day’s orders, as well as upcoming orders for tomorrow and beyond. The dashboard will continue to update and inform you of your daily progress on all orders coming in and going out of your shop. Mercury HQ also gives you the ability to accept or reject order requests from other florists, as well receive floral recipes, complete with pictures, stem counts, and substitution suggestions, to ensure you can fulfill an order. Mercury HQ literally places everything you need right at your fingertips!

Will Mercury HQ help track deliveries?

Yes! Mercury HQ connects you to robust delivery features that displays current and completed routes. Delivery drivers will send real-time delivery confirmation, pictures, signatures, and geolocations through a mobile app, so you can track your deliveries. You and your delivery team will also have an overview of current and completed orders, as well as upcoming routes so you are always able to keep on top of the delivery schedule and make adjustments as needed.

What’s the difference between the Core and Standard editions of Mercury HQ?

All of the features above are sure to streamline the management of your shop, and is included in the Mercury HQ Core edition. If you want even more features to provide insight into your flower business, as well as have additional flexibility and control, the Mercury Standard edition offers everything that Core provides, plus the ability to:

  • Manage local orders (walk-ins, pick-ups, and local deliveries)
  • Third party integration to manage incoming orders from other services
  • Import universal data of historical and current customer information
  • Make changes to orders
  • Adjust delivery fees making real-time updates by city, ZIP code or date
  • Manage incoming orders from third party wire services or e-commerce sites
  • Refund orders as needed
  • Adjust delivery fees
  • Process credit card payments

FTD Technology is here to ensure your business’ success, and Mercury HQ is the next level in business management that can help make that happen easier than ever!

Let us know if you want more information by completing the form here. We will be in touch soon!